Frequently Asked Questions

Everything you need to know about your professional darts equipment.

How long does shipping take for dartboards and cabinets?

Standard shipping typically takes 3-5 business days. Due to the weight of professional dartboard cabinets, these items are shipped via specialized couriers to ensure they arrive in perfect condition.

What is the return policy for used darts?

For hygiene and safety reasons, we can only accept returns on darts that are unused and in their original packaging. If you find a manufacturing defect, please contact our support team within 30 days.

Do you offer international shipping for Winmau products?

Yes, we ship our full range of tungsten darts, boards, and accessories to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.

Which payment methods are accepted?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay for a secure checkout experience.

How can I track my order?

Once your order has been dispatched, you will receive an email containing a tracking number and a link to the courier's website to monitor your delivery progress in real-time.

Are your dartboards tournament-approved?

Yes, our Blade series dartboards are manufactured to official World Darts Federation (WDF) specifications and are used in professional tournaments globally.